The great Pine Tree state is not only known for their iconic lighthouses and lobsters, but also their wild uncharted expanses and cruises all tailor-made for great family vacations. 2018 had been a strong tourist year increasing lodging, cruise line and campground bookings. With a 3,748-mile coastline, summer seems to be the strongest time of the year as both sight-seeing, kayaking, wind jamming, and nature exploration tops their visitor’s itineraries.
To improve the visitor center experience and update a more digital presence to its key visitor centers, Maine Tourism decided to seek Omnichannel solution on 3 out of their 7 visitor centers: Hampden, Kittery and Yarmouth. Some of the features that they were looking to implement are:
OMNIEXPERIENCE teamed up with Maine to implement a robust interactive and digital signage solution to engage with their visitor needs. The key solution is to provide a unique visitor experience while allowing visitor center to focus on greater tasks completed simultaneously – with digital connection to engage, save time, and increase marketing presence