Some simple ideas to help you build your own health and safety standards.Enough about the pandemic, for now. Let’s talk Read more
What you will learn: Cliff notes on simple ideas to think through Recovery Plan Technological advancement in the ‘New Norm’ Read more
After this pandemic as we all try to go back to school, work, social activities, and events, many will be Read more
What you will learn: Planning for recovery New technologies and the shift Ways to build a more frictionless sustainable travel Read more
What you will learn: Planning for recovery New technologies and the shift Ways to build a more frictionless sustainable guest Read more
Know your Device Every touch device requires a little different handling methods however most of the kiosks are similar to Read more
The Challenge and the Solution: How will we meet the New Guest Expectations after Covid19? At this point, we all Read more
As our world changes, things like Coronavirus start to shape our world into a more automated, work-at-home, connect-through-video-conference lifestyle. I Read more
During the DI partners meeting this year, I gained a deeper understanding of where our industry was going and how Read more
You’ve heard it before, and you’ll hear it again: the popularity of online ordering is on a meteoric rise. From Read more
Understanding the requirements, needs, and Differences of Multi-Channel The more technology advances, the more it’s integrated into our daily lives. Read more
As digital signage and touch screens continue to flourish through every industry. More and more modules are being introduced to Read more
Flight and hotel bookings have now gone fully digital through technological advancements to help empower millennial travel experience. One of Read more
As the hospitality industry transition from traditional to digital, hoteliers, obviously have to step-up the marketing and corporate strategies to Read more
Organizations in the market for a digital experience platform (DXP) over the next two years can expect to spend more Read more
Despite the rapid growth of mobile and engagement, humans and consumers still crave physical contact and physical places of meeting. Read more
The hospitality industry has always embraced technology, and the modern guest expects no less. Guests want simpler ways to interact Read more
Over the last several years, many brands, especially those in the travel space, have realized the importance of UGC being Read more
Progressive Web Apps are re-inventing communication and customer behavior evolving the approach to the client in a personal way directly Read more
In order to provide the best visitor experience solution and increase your advertising revenue, one must know the key points Read more
From Hotelier to Experience Agent: My Journey, What I am seeing as the world and economy changes. In an early Read more
A new approach to corporate Internal/Corporate communications Large lcd/led displays, smart screens, informational kiosks, video walls and door display impress visitors without Read more
The fundamentals of a general manager’s job should sound familiar after all. What makes it important is its status as Read more
After all, the world of marketing has changed dramatically in the past two decades. The evolution of customer experience has Read more
As Omnichannel and media have taken off, so have the companies that first embraced this idea of creating content and Read more
Most hotels and resorts rely heavily on delivering excellent customer service to build their reputation and AI technology can assist Read more
Regardless of your market, if you desire to improve customer experience, first you want to understand your customers’ holistic perception Read more
An Omnichannel- eCommerce perfect strategy it’s about being everywhere at all times. Because that’s how people are increasingly shopping: Fragmented, Read more
An investment made in technology to deliver an improved visitor experience and generating better revenue goes hand-in-hand. Therefore, the shifting Read more
Artificial intelligence and chatbots are having an impact across every industry, and retail is no exception. Across the value chain, Read more