Assa Abloy is one of the global experts in access solutions, covering services related to gates, locks, any entrance automation solution, as well as control identities such as card, biometrics, keys and the likes. Established in 1994, Assa Abloy started with manual locks and eventually moved to digitalization allowing automated methods to be sold to residential, commercial and institutional markets. They have recently bagged the 2019 German Brands Award’s gold award in “Excellent Brands – Building and Element”.

Key Goals:

Build an integrated Omnichannel solution through OmniExperience platform for Hotel Next, the very first hotel Incubator turned boutique hotel located in the heart of Zapopan City in Guadalajara, Mexico. This fully automated hotel is offering self-service, frictionless guest experiences through mobile and interactive touch solutions for all guests. In alignment to their mission, Hotel Next and OmniExperience looked for a partner that could help implement:

  • Hotel room access with the use of mobile key
  • Mobile and Kiosk Check-in and check-out option
  • Automated security solutions for all hotel access points
  • Backend integration with current PMS
  • Network integration inclusive of beacon, internet, and Bluetooth devices


OMNIEXPERIENCE worked hand in hand with Assa Abloy to provide Hotel Next, the automation they need. Assa Abloy provided a standard and simplified process to integrate existing mobile solutions and connection to the OmniPlatform for ongoing integration possibilities and new ways to engage throughout the hotel. Here are some of the details on this partnership:

Core Functionality:

  • OmniExperience became a certified provider of the Assa Abloy solution
  • Provided complete network setup and integration solution on property
  • Integrated mobile key to existing Hotel Next mobile app
  • Ensured installation of each lock and connection to network
  • Designed a plan for hotel and room access to develop frictionless guest engagement
  • Integration with Cloudbeds PMS to manage the check in and mobile key process